Playvox’s WFM leverages AI to make your capacity planning, forecasting, employee scheduling, and intraday planning easy, accurate, and far less time-consuming.
Quality Coaching and Motivation
PlayVox's Quality Management (QM) solution lets you move beyond basic QA to full QM, so you don’t just identify problems — you fix them.
PlayVox Agyle Time
Playvox equips contact centers a with cloud-native, digital-first customer service solutions for Quality Management, Workforce Management, and beyond!