Last updated May 21, 2025
Freshworks
How much does Freshworks cost after negotiations?
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How much does Freshworks typically cost?
EnterpriseEverything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features and more.
Enterprise
Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features and more.ProEverything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting and more.
Pro
Everything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting and more.EnterpriseDesigned for mid to large-sized businesses needing advanced customization and governance capabilities
Enterprise
Designed for mid to large-sized businesses needing advanced customization and governance capabilitiesGrowthTailored for startups and SMBs seeking efficient pipeline management and engagement across channels
Growth
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channelsProIdeal for growing & mid-sized businesses requiring advanced capabilities and AI assistance
Pro
Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistanceEnterpriseFreshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.
Enterprise
Freshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.GrowthFreshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.
Growth
Freshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.ProFreshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.
Pro
Freshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.Omni - EnterpriseFreshdesk Omni by Freshworks is an AI-powered omnichannel support solution that unifies messaging, email, chat, phone, and social channels to help teams deliver seamless, efficient customer service.
Omni - Enterprise
Freshdesk Omni by Freshworks is an AI-powered omnichannel support solution that unifies messaging, email, chat, phone, and social channels to help teams deliver seamless, efficient customer service.Pro + AI CopilotFreshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.
Pro + AI Copilot
Freshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.Omni - GrowthFreshdesk Omni by Freshworks is an AI-powered omnichannel support solution that unifies messaging, email, chat, phone, and social channels to help teams deliver seamless, efficient customer service.
Omni - Growth
Freshdesk Omni by Freshworks is an AI-powered omnichannel support solution that unifies messaging, email, chat, phone, and social channels to help teams deliver seamless, efficient customer service.ForestFreshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.
Forest
Freshdesk by Freshworks is an AI-powered customer service solution that streamlines ticketing, automates workflows, and enhances agent productivity, enabling businesses to deliver exceptional support experiences.Omni - ProFreshdesk Omni by Freshworks is an AI-powered omnichannel support solution that unifies messaging, email, chat, phone, and social channels to help teams deliver seamless, efficient customer service.
Omni - Pro
Freshdesk Omni by Freshworks is an AI-powered omnichannel support solution that unifies messaging, email, chat, phone, and social channels to help teams deliver seamless, efficient customer service.GrowthFreshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.
Growth
Freshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.ProFreshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.
Pro
Freshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.EnterpriseFreshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.
Enterprise
Freshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.StarterFreshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.
Starter
Freshservice is Freshworks' AI-powered IT service management solution that enhances operational efficiency by unifying IT operations and service management.FreeWebsite live chat, email, and a unified agent workspace for secure, streamlined, and efficient customer service
Free
Website live chat, email, and a unified agent workspace for secure, streamlined, and efficient customer serviceGrowthEverything in Free plus WhatsApp, Facebook Messenger and more, with real-time dashboards.
Growth
Everything in Free plus WhatsApp, Facebook Messenger and more, with real-time dashboards.ProEverything in Growth plus custom dashboards, effective routing mechanisms and multiple SLA policies
Pro
Everything in Growth plus custom dashboards, effective routing mechanisms and multiple SLA policiesEnterpriseEverything in Pro plus skills-based assignments, additional security features and more
Enterprise
Everything in Pro plus skills-based assignments, additional security features and moreEnterpriseFreshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.
Enterprise
Freshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.FreeFreshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.
Free
Freshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.GrowthFreshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.
Growth
Freshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.ProFreshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.
Pro
Freshcaller is Freshworks' cloud-based contact center solution that enables businesses to enhance customer experiences effortlessly and affordably.EnterpriseFreshmarketer by Freshworks is a comprehensive marketing automation platform designed to streamline campaigns, enhance customer engagement, and drive conversions through personalized experiences and data-driven insights.
Enterprise
Freshmarketer by Freshworks is a comprehensive marketing automation platform designed to streamline campaigns, enhance customer engagement, and drive conversions through personalized experiences and data-driven insights.FreeFreshmarketer by Freshworks is a comprehensive marketing automation platform designed to streamline campaigns, enhance customer engagement, and drive conversions through personalized experiences and data-driven insights.
Free
Freshmarketer by Freshworks is a comprehensive marketing automation platform designed to streamline campaigns, enhance customer engagement, and drive conversions through personalized experiences and data-driven insights.