Ada is the AI automation platform that powers brand interactions between you and your customers. It is automation that delivers results.
Ada: Conversation Volume
Conversation Volume tracks the total number of interactions handled by Ada’s AI, helping you monitor engagement, identify trends, and optimize your automation strategy.
Ada: Custom Plan
Custom Plan
Ada: Automated Resolutions For Messaging
Automated resolutions are how Ada measures and bills usage—each one is a full customer interaction resolved by AI, saving time, cutting costs, and delivering great service at scale.
Ada: Data Export API - Advanced
Export rich, real-time conversation data with the Advanced API. Gain deeper insights, power custom reporting, and integrate seamlessly with your data systems for smarter decisions.
Ada: Messaging
Streamline operations, lower costs, and deliver exceptional service—while delivering faster, more personal customer support.
Ada: Voice
Callers only wait 30 seconds on hold before hanging up. With Ada handling call center automation, you can deliver instant support and real-time resolutions—all in effortless conversation.
Ada: Email
Start automating email support in minutes and let Ada manage the heavy lifting. As your queue clears, real-time insights ensure your customer experience continues to improve, day after day.
Ada: Standard Features on all Instances
Includes AI, no-code building, reports & insights, advanced, enterprise, and generative features—everything you need to deliver powerful automation in every Ada instance.