Ruth, Vendr's AI negotiation agent, reveals pricing and winning negotiation tactics instantly

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Kustomer

Kustomer is an AI-powered customer service CRM platform designed to streamline customer interactions and resolve issues quickly and accurately. It offers innovative features like a next-gen AI customer service bot and a unified customer view across all channels, driving business efficiency and transforming customer engagement.

|Visit kustomer.com

How much does Kustomer cost?

Median buyer pays
$129,607
per year
Based on data from 22 purchases.
Median: $129,607
$63,007
$255,613
LowHigh
See detailed pricing for your specific purchase

About Kustomer

Kustomer Overview

Kustomer is an AI-powered customer service CRM platform designed to streamline customer interactions and resolve issues quickly and accurately. It offers innovative features like a next-gen AI customer service bot and a unified customer view across all channels, driving business efficiency and transforming customer engagement.

Kustomer's 2 Products

Kustomer: Enterprise  logo
Kustomer: Enterprise

The customer support plan for small teams with powerful AI and automations

Kustomer: Ultimate  logo
Kustomer: Ultimate

For large teams who want to revolutionize their CX with proactive AI solutions

Vendr community insights for Kustomer

Company with 201-1000 employeesThis year
"Kustomer was pressuring us to move to their AI-Native plans, but we were able to retain our legacy licensing."
Company with 201-1000 employeesThis year
"Kustomer originally presented renewal discounting as a percentage off of list price, which was confusing and obfuscated how much actual discounting was being offered. "
Company with 201-1000 employeesThis year
"Kustomer is replacing their legacy KIQ SKU with KIQ User Assist or AI Agents."
Company with 201-1000 employeesThis year
"Kustomer provided a 10% discount for a 2 year term."
Company with 201-1000 employeesA while ago
"We were able to get a 7% uplift waived by leveraging a potential add on the team was considering later in the term"
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Meet Ruth, Vendr's AI negotiation agentRuth
Ruth, trained by Vendr's negotiation experts, provides:
  • Comprehensive software pricing benchmarks across dozens of spend categories
  • Step-by-step negotiation insights and guidance
Chat with Ruth for free

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