kapa.ai
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How much does kapa.ai cost?
Median buyer pays
$22,350
Based on data from 12 purchases.per year
Median: $22,350
$12,000$78,801
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About kapa.ai
kapa.ai Overview
kapa.ai turns technical docs into RAG-powered AI assistants that answer complex product questions with integrations, analytics, and SOC 2-grade security.
kapa.ai's 3 Products
Organizations seeking to automate technical support and documentation workflows can leverage AI-powered tools that transform their internal and external knowledge bases into reliable assistants capable of answering complex technical questions. These solutions integrate with web platforms and collaboration tools, enabling precise, citation-backed responses and accelerating both employee and customer interactions.
Designed to address the challenge of answering complex, technical user questions at scale, this solution enables companies to convert their documentation and internal knowledge into highly accurate AI assistants. It uses retrieval augmented generation (RAG) to deliver instant, context-specific answers, integrates with platforms like Slack, Discord, and Zendesk, and provides granular controls for privacy and deployment, supporting developer support and operational efficiency.
Enables technical and support teams to deploy an AI assistant that answers product and documentation questions across web, chat, and support channels. Offers features suited for enterprise use, including integrations with private/internal knowledge sources, granular access controls, and secure data handling to improve self-service support and reduce repetitive workload for internal teams.
Vendr community insights for kapa.ai
Company with 201-1000 employeesA while ago
"Kapa's team is EU-based, so allow additional time for communication."Company with 201-1000 employeesA while ago
"Kapa added us to a mutual slack channel during our evaluation. This allowed us to give quick feedback. Kapa's team was incredibly responsive through Slack and we'd recommend it to anyone evaluating Kapa. "Company with 201-1000 employeesA while ago
"Kapa was super flexible as we piloted their software before purchase. They allowed us to extend several times to get a better idea of the solution's capacity."Company with 201-1000 employeesA while ago
"LLMs like Kapa require a lot of time in production to prove themselves. We would recommend piloting the software for at least 3 weeks in order to get a good idea of what its capable of."Company with 201-1000 employeesA while ago
"Kapa.ai was willing to reduce the price for their overages by 20% and their platform fee by 30%. They are eager to win new business. "Company with 201-1000 employeesA while ago
"Kapa's pricing model is primarily based on licensing for a number of questions per month. We have found that it's very difficult to estimate the number of questions that will be asked, as many young developers are bad prompt engineers. These devs will ask multiple questions to get to the right answer. This makes the overage rate you negotiate very important to your ultimate cost. "Company with 201-1000 employeesA while ago
"We purchased Kapa for the first time in 2024. They were generous with discounting, but it didn't quite meet our budgetary needs. We pushed back and they provided additional discounting."Company with 201-1000 employeesA while ago
"Kapa was eager to win new business. We leveraged competition and a small reduction in scope to get Kapa to waive implementation and reduce the cost of platform fees by 25%"About Vendr
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