Birdie
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About Birdie
Birdie Overview
Birdie is a screen recording and cobrowsing solution that allows customer support teams to view and interact with their customers' screens in real time, accelerating ticket resolution and enhancing customer experience. The tool integrates with various helpdesk platforms, requires no downloads, and ensures security by automatically hiding sensitive data.
Birdie's 1 Product
Birdie is a customer support solution that allows users to record their screens for clear issue description and enables support teams to interact with the customer's screen in real time. It aims to accelerate ticket resolution, automatically hides sensitive data, requires no downloads for customers, and integrates smoothly with Zendesk, Intercom, Jira, Helpscout, Freshdesk and Freshchat.
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